Refund Policy
Terms and Conditions
At Specs & Co, we are committed to ensuring your satisfaction with our products. If you are not completely satisfied with your purchase, we offer the following refund policy:
- 7-Day Satisfaction Guarantee: You have 7 days from the date of receipt to request a refund for your purchase.
- Eligibility for Refund: To be eligible for a refund, the product must be in its original condition, unworn, and accompanied by the original packaging and receipt.
- Refund Process:
- Contact our customer service team at info@specsandco.com to initiate your refund request.
- Provide your order number and details about the reason for the return.
- We will provide you with a return shipping label and instructions on how to send the item back.
- Conditions for Refund Amount:
- If the wrong product was sent or if there was a mistake on our side, we will issue a full refund.
- In cases where an order was placed by accident or if you do not like the product, you may not receive a full refund. Refunds will be assessed based on the condition of the returned item.
- Processing Time: Once we receive your returned item, we will process your refund within 5-10 business days. The refund will be issued to the original payment method used at the time of purchase.
- Non-Refundable Items: Please note that customized or personalized items are not eligible for refunds.
Thank you for choosing Specs & Co! We are here to help you with any questions or concerns regarding our refund policy.