Terms and Conditions

Terms and Conditions | Specs & Co

Eyewear terms of service, glasses usage policy, prescription frames legal terms

Specs & Co Terms and Conditions

Refund Policy

Terms and Conditions

At Specs & Co, we are committed to ensuring your satisfaction with our products. If you are not completely satisfied with your purchase, we offer the following refund policy:

7-Day Satisfaction Guarantee: You have 7 days from the date of receipt to request a refund for your purchase.
Eligibility for Refund: To be eligible for a refund, the product must be in its original condition, unworn, and accompanied by the original packaging and receipt.
Refund Process:
1. Contact our customer service team at info@specsandco.com to initiate your refund request.
2. Provide your order number and details about the reason for the return.
3. We will provide you with a return shipping label and instructions on how to send the item back.
Conditions for Refund Amount:
- If the wrong product was sent or if there was a mistake on our side, we will issue a full refund.
- In cases where an order was placed by accident or if you do not like the product, you may not receive a full refund. Refunds will be assessed based on the condition of the returned item.
Processing Time: Once we receive your returned item, we will process your refund within 5-10 business days. The refund will be issued to the original payment method used at the time of purchase.
Non-Refundable Items: Please note that customized or personalized items are not eligible for refunds.

Thank you for choosing Specs & Co! We are here to help you with any questions or concerns regarding our refund policy.

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